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Accessibility

Accessibility statement for West Yorkshire and Harrogate Maternity Voices Partnership

This accessibility statement applies to the West Yorkshire and Harrogate Maternity Voices Partnership website at www.maternityvoices.co.uk

This website is run by West Yorkshire and Harrogate Health and Care Partnership. We want as many people as possible to be able to use this website. We have set up this website so people can

  • change the size of the text
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. We are working to change this, but at the moment, here are some of the things we know are not fully accessible:

  • you cannot change the line height or spacing of text
  • you cannot change the text and background colours without separate software
  • most older PDF documents are not fully accessible to screen reader software
  • older videos do not have captions
  • some of the information might be hard to understand if you don’t work for a health or care organisation

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email westyorkshire.stp@nhs.net
  • telephone 01924 317659
  • write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT

We’ll consider your request and get back to you within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
  • telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
  • write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

West Yorkshire and Harrogate Health and Care Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances:

Non-accessible content

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by October 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

The cost of changing some of the content we link to from this website would be disproportionately high. This includes some older videos which are not captioned, and some PDFs.

Navigation and accessing information

We are currently looking at navigation to see if there are any problems. Please report any problems you find to:

  • email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
  • telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
  • write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT

PDFs and other documents

Some of our PDFs and Word documents are essential to the people who work for the organisations we support. For example, we have PDFs with information about local health and care services, programmes and projects, PDFs of meeting notes and PDFs or reports.

We plan to continue to produce PDFs on our website for the people who need them, and are working to make sure any new PDFs or Word documents we publish will meet accessibility standards. If you find a PDF, Word document, Excel spreadsheet or PowerPoint presentation on our website which is inaccessible, please contact us for an alternate version:

  • email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
  • telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
  • write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are working with Bradford Talking Media to ask them about West Yorkshire and Harrogate Health and Care Partnership websites and what we should do to make them more accessible.

We are also working with Mixd, the company who made and manage our website, to look at the parts of our website that are not accessible, and to make improvements to make our website more accessible in future.

Preparation of this accessibility statement

This statement was prepared on 1 April 2020. It was last reviewed on 30 September 2020.

This website was last tested on 1 July 2020. The test was carried out by West Yorkshire and Harrogate Health and Care Partnership.